Share a requirement · Read our process
In scope at launch
These offers may be discussed. They become bookable only when the named owner, method and commercial terms exist.
Consent-based Android and iOS examinations. For a personal or BYOD phone, Zeno requires documented consent from the device user. For a company-owned phone, the organisation must document its authority and the agreed user notice or consent position. Organisational approval does not cover a personal device. Instructing counsel remains responsible for deciding whether the permission is sufficient. The question, period and expected output must also be agreed. Support depends on the device, operating system, state, credentials, applications and available method.
Phone-compromise assessment. A consented review of available device records for indicators of malware or unauthorised access. It reports what was observed and what could not be established. It is not a clean-device certificate.
Review of existing mobile findings. Technical review of an extraction or report, after consent and permission to share the material are confirmed.
Mobile-forensic tools, licences, implementation and support. Only for products, editions, territories and support routes covered by written commercial rights.
Zeno Academy private-team training. Practical programmes for intake, examination, analysis, reporting and lab readiness. Attendance or completion records only; not an independent professional certification.
Out of scope at launch
We will not represent the following as available services.
Unauthorised access. Covert monitoring, password bypass without consent, surveillance of a third party's phone, or any request without the documented consent required by the launch service.
Seized-device examinations for laboratories and agencies. Zeno does not examine seized devices or case property at launch. Labs and agencies may still discuss tools, implementation and training. Lock state is assessed separately for consented examinations and does not, by itself, decide scope.
Universal unlocking or guaranteed recovery. Device access is not promised in advance. Deleted messages, encrypted stores and unsupported applications may yield nothing useful.
Admissibility guarantees. We document methods, artifacts, findings and limitations. Whether a report is accepted is a decision for the relevant court, tribunal or other forum.
Accredited-laboratory status. Zeno Forensics is not an accredited forensic science laboratory, a notified examiner under a statutory scheme, or a government panel member unless and until that status is independently conferred and approved for public use.
Official vendor status. An OEM relationship, if and when documented, is not an "official partner" badge. Product names and logos are used only with written permission.
Laptop, computer, server and cloud-account collection. These are not launch services. Native exports supplied by the client, or a later partner-led route, may be discussed. They are not implied by a mobile examination.
Consumer unlocking, matrimonial surveillance and data-recovery shop work. Those requests are declined.
Public course enrolment, degrees, placements or a Zeno Certified Examiner credential. Academy begins as private institutional training.
EvidentArc or any other evidence-management product. The name is reserved. It is not for sale.
Evidence intake through this website. No form, chat or email published here is an evidence-transfer channel.
Rules that apply to every engagement
- Work starts after documented consent, scope, handling location, access, retention and the intended work product are agreed.
- Findings are tied to source records. Interpretation is labelled as such. Limitations are recorded when they affect the answer.
- Hashes, manifests and custody records are used where they are part of the agreed method. They are not a slogan.
- Retention, return and deletion follow the engagement record. A privacy page does not replace those terms.
- If the available method cannot answer the question, we say so rather than stretch the report.
How to read other pages against this one
| If a page says | It means | It does not mean |
|---|---|---|
| Consent-based examination | Documented permission for the device and agreed work | Any seized, covert or "other authority" examination |
| Supported Android and iOS | Devices and methods assessed case by case | Every phone, every app, every lock state |
| Tools and licensing | Evaluation and supply where rights exist | A live catalogue, warranty or AMC published on the site |
| Zeno Academy | Practical team training | Independent certification or student placement |
| Report and handover | Documented findings, methods and limits | A guarantee of legal outcome |
| OEM-backed | A commercial and technical supply path, once written | Official status, joint branding or borrowed customer logos |
| Later / partner-led / educational | Discussed, gated or explained | Available to book today |
If copy on another page appears broader than this table, this page governs until the other page is corrected.
Still unsure?
Describe the requirement, the consent position and the outcome you need. Do not send the evidence.
Request a mobile examination · Discuss licensing · Request team training