Service boundary

Acceptable use

Do not use this website to request unauthorised access, covert surveillance, credential theft, evasion, stalking, consumer phone unlocking, guaranteed recovery, evidence alteration or the handling of prohibited material outside an expressly authorised environment.

Do not upload evidence

The public website is not an evidence-transfer channel. Secure transfer instructions are provided only after a matter is accepted.

Authority must be reviewable

Zeno may decline matters when ownership, consent, legal authority, purpose, jurisdiction, security or conflicts cannot be established.